IT Support for Schools

Is your school development strategy being supported by your IT provision?

Our flexible managed service and project teams work with Maintained, Independent and Academy schools to develop and deliver effective IT support for schools.

Solving your challenges through partnership

Managed support

Our team will take care of your day-to-day IT needs

Cyber security

Safeguarding your staff and students’ digital experience

Digital strategy

Collaborating to develop and realise your IT vision

Device management

Maintenance, planning and procurement for all device types

Is your school cyber secure?
Take the quiz now!

Answer 8 questions and we’ll send you a personalised report

Discover the vulnerabilities in your school’s cybersecurity defenses and get valuable feedback on Password Security, Employee Training and Network Protection.

Our services

IT support for
multi-academy trusts

Creating efficiencies through centralised IT support solutions

IT support for
primary schools

Flexible, tailored managed support with on-site support when you need it

IT support for
independent schools

Tailored support services, supplementing your IT team or fully outsourced

Our team's performance

Overall SLA’s met

First time call resolution

Support tickets closed within 1 hour

Overall customer rating

Our service delivery key performance indicators (KPIs) for September 2024

Why choose Platform 365 for your IT support?

“I’ve 20 years experience in education and IT. During that time I’ve been a Senior Leader and Head Teacher in primary and secondary settings. My role now is to help your school achieve excellence with EdTech solutions.”

Jo Roberts, Schools Development Manager, Platform 365

What our clients say

It is essential for us to have a reliable external IT team who can keep us operating smoothly. Platform 365 have proven themselves more than capable in the two years we have been working with them. From a responsive helpdesk, through to orchestrating our migration to Office 365 and supporting an office move, they have handled everything quickly and professionally. I am happy to recommend them.

Deputy Director General, BESA

Sourcing the right IT supplier was a key decision to the ongoing task of improving service, functionality and cost saving across all six schools and the administration teams throughout the Trust. Platform 365’s proposal was the stand-out solution. Our decision has been completely vindicated.

Trust Services Manager - The Spring Partnership Trust

Platform 365 for Education set up a unique plan to support us in our move to Microsoft Teams. We were at a loss without any support, and they have helped us gain confidence in having it set up safely and with the correct controls and limits for the children. It is now working wonderfully for us and the work Platform 365 for Education has completed has been great!

Class Teacher and Computing and Online Safety Co-ordinator, Tonacliffe Primary School, Rochdale

I have worked with Platform 365 for the past 5 years, as a member of SLT with responsibility for teaching and learning, and now as a Head Teacher. I have always found them to be reliable and to support us in many ways – managing to resolve issues in a timely manner and providing value for money. Schools get to know their allocated team of technicians well – both those visiting and those working on the helpdesk – ensuring that trusting relationships are built. Platform 365 are also working with us on refreshing our digital strategy and their knowledge and expertise in this field has been excellent.

Head Teacher of Elmstead Wood Primary School, London

Platform 365 have provided bespoke training sessions for our schools to help the launch of Microsoft Office 365 across our Trust. The training was engaging, professional and delivered on the objectives set. Platform 365 offered additional support to our staff following the training and are clearly committed to providing an excellent service.

Chief Operating Officer, Compass Academy Trust (Multi-Academy Trust), SE London

Is now a good time...

We’d be pleased to speak with you for a free initial consultation. We will listen and understand the challenges you’re facing and, when you’re ready, be available to support you and your school community.